The Cathay Pacific Cargo Terminal is expected to set new standards in operational efficiency, environmental design and service levels (Cathay Pacific, 2016). Main airports served The cargo subsidiary was established in 1981. It started out operations with a twice-a- week Hong Kong–Frankfurt–London service operated jointly with Lufthansa. The cargo division ranked fifth in the freight category of the 2008 The World's Top 25 Airlines by Air Transport World. Cathay Pacific Cargo handles most of the airlines' passenger cargo. Together with its cargo routes, it serves more than 80 destinations and is able to operate to destinations that are not in the Cathay Pacific passenger network (Cathay Pacific, 2016). Number and type of aircraft Cathay Pacific Cargo operates a fleet of over 20 freighters to more than 40 destinations around the world, in addition to utilising the cargo space on its passenger aircrafts. Interestingly, it has an all Boeing 747 fleet. As of August 2016, Cathay Pacific Cargo fleet comprises of 1 Boeing 747-400BCF, 6 Boeing 747-400ERF and 14 Boeing 747- 8F. In total, the company has 21 freighters in service currently. Operations Operational philosophies Cathay Pacific is a company that prides itself on customer service and employee competency. To achieve their vision of becoming the most admired airline in the world , the 7
CATHAY PACIFIC CARGO company is committed to service enhancements that reflect its unique motto, “Service Straight from the Heart” (Cathay Pacific, 2016) Markets served Cathay Pacific Cargo freighters currently fly to 44 destinations around the world. The airline’s long-haul dedicated cargo services started in 1981 with a twice-a-week Hong Kong- Frankfurt-London service operated jointly with Lufthansa. Today Cathay Pacific Cargo operates scheduled freighter services to worldwide destinations that include Amsterdam, Atlanta, Bengaluru, Bangkok, Chengdu, Chennai, Chicago, Chongqing, Colombo, Columbus, Dallas, Dhaka, Dubai, Frankfurt, Guadalajara, Hanoi, Ho Chi Minh City, Hong Kong, Houston, Hyderabad, Jakarta, London, Los Angeles, Melbourne, Mexico City, Miami, Milan, Mumbai, New Delhi, New York, Osaka, Paris, Penang, San Francisco, Seoul, Shanghai, Singapore, Sydney, Taipei, Tokyo, Toronto, Vancouver, Xiamen and Zhengzhou (Cathay Pacific, 2016). Types of cargo Cathay Pacific Cargo provides air transportation service for several types of air cargo. In order to meet the growing needs of its customers, Cathay Pacific Cargo has developed a wide range of service options. The various types of cargo Cathay Pacific Cargo transports include: Live Animal LIFT, Dangerous Goods LIFT, Courier LIFT, Expert LIFT, Fresh LIFT, Pharma LIFT, Priority LIFT, Secure LIFT and Wine LIFT. Limitations/problems In the early 2000s, Cathay Pacific experience labour relations issues, while completing the acquisition of Dragonair. The Hong Kong Aircrew Officers Association (HKAOA) rallied together to launch a "work to rule" campaign in their bid to see 8
CATHAY PACIFIC CARGO improvements to their renumeration and also the airline crew roster scheduling practices. The
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- Spring '15
- Cathay Pacific, Cathay Pacific Cargo , Winningteam