and beverages at an extra cost. However, those in the economy class will pay lower ticket prices, but they will have to purchase drinks and meals from their own pockets. The fleet structure of Smart Travel Airlines consists of Boeing and 915 Airbus. Although these fleets require a high initial capital investment, the cost of maintenance is low. Also, the company will attract many customers if it operates a fleet of airplanes with high safety standards. Additionally, the airline will put a system in place to ensure customers book their tickets directly without engaging third-parties. The involvement of third parties leads to a rise in ticket prices. Smart Travel Airline will develop an online platform where customers can book their tickets and advance to avoid unnecessary delays in their travel. The company should also have several entertainment screens in the airplanes to ensure that individuals have an enjoyable flight. With exceptional services, customers will be willing to pay higher fares to travel with the airline. In conclusion, Smart Travel Airlines is focused on providing exceptional customer service in order to succeed in the aviation industry. The company will use computer models to
AVIATION 5 determine ticket prices depending on customer demand. Through efficient systems and quality services, the organization will achieve its mission.
AVIATION 6 Reference Petrescu, R. V., Aversa, R., Akash, B., Corchado, J., Berto, F., Mirsayar, M., ... & Petrescu, F. I. (2017). Home at airbus. Journal of Aircraft and Spacecraft Technology , 1 (2).
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- Fall '16
- Kelly Lawton
- American Aviation Inspections