In your journal describe how and why you established

In your journal, describe how and why you established goals. Explain
the value of personal and team goal-setting in an organisation.
Vision Statement:
Within 5 years, “MY CAFE” will have established itself as a
premiere provider of best coffee and food for ethically and
socially aware coffee drinker in the society. “MY CAFE” will
have expanded to a number of key locations in the
Commercial Business areas.
Mission Statement:
“MY CAFE” provides a unique and compelling café
experience for the discriminating and socially aware coffee
drinker. “MY CAFE” provides:
 High quality, fair trade, coffee
 Superior hot and cold gourmet food and beverages
 Consistently high level
Goals
 Goal 1 - Increase of coffee sales of 15% by
December 2019.
 Goal 2 - Serve 5 % of beverages made in our
stores in personal tumblers.
 Goal 3 - 10 new customers by the end of the
quarter.
© 2015 Innovation and Business Industry Skills Council Ltd 1 st edition version: 1
Page 5 of 16
Business Goals
(Vision+Mission)

Assessment Task 1 BSBWOR501 Manage personal work priorities and
professional development
 Goal 4 - Expand the business to other 2
locations in Melbourne by the end of the year.
These goals can describe what the company plans to
accomplish in terms of market share, growth and
profitability. Goals may also be set for internal
measurement like expanding staff or boosting employee
morale. Businesses should aim to have goals that are
specific, measurable, attainable, relevant and timely.
There are many benefits to setting goals.
Set goals using the SMART principle: specific, measurable,
attainable, relevant and timely.
 S – Specific (or Significant).
 M – Measurable (or Meaningful).
 A – Attainable (or Action-Oriented).
 R – Relevant (or Rewarding).
 T – Timely (or Tractable).
This will enable employees to gauge their progress, see
how their efforts are having an impact and assess how far
they have yet to go to reach the goal.
Employees who clearly understand their individual goals-
and how they relate to those of your company-naturally
become more engaged with their work. Once employees
see how they can make a direct contribution to your
company's success, they begin to focus on finding ways to
work smarter and more efficiently. This boost in employee
productivity will naturally lead to increased operating
margins and profitability for your company.
3. Develop KPIs to measure performance related to work goals.
In your journal, describe:
a. How the KPIs will be used to measure goal-related performance.
© 2015 Innovation and Business Industry Skills Council Ltd 1 st edition version: 1
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Assessment Task 1 BSBWOR501 Manage personal work priorities and
professional development
Develop KPIs to measure
performance related to work goals
 Number of complaints per month from 1/1/2018 –
31/12/2018
 Number of coffees made without using cups from our
store
 Percentage of customer satisfaction
 Track net profit of existing café
- I will try to diminish the number of complaints and
keep satisfied the customers to increase the sales.