B what are the verbal and non verbal communication

b. What are the verbal and non-verbal communication methods you use do
establish, develop and maintain effective relationships, mutual trust and
confidence?

c. What are the strategies you employ when a language barrier exists?
4. How do you promote understanding across diverse group? The following
questions are used as a guide to the answer:
a. Identify issues that may cause communication misunderstanding or other
difficulties.

b. Discuss the impact of social and cultural diversity where difficulties of
misunderstandings occur.