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b.What are the verbal and non-verbal communication methods you use do establish, develop and maintain effective relationships, mutual trust and confidence?
c.What are the strategies you employ when a language barrier exists?4.How do you promote understanding across diverse group? The following questions are used as a guide to the answer:a.Identify issues that may cause communication misunderstanding or other difficulties.
b.Discuss the impact of social and cultural diversity where difficulties of misunderstandings occur.