Customer specific products are also known as a make

14. Customer specific products are also known as __________.
A. make-to-stock.
B. make-to-order.
C. goods.
D. expected products.
ANSWER: B
15. Using __________ system, business can gain effective control over
engineering change orders.
16. In the case of make-to-order items, the ERP systems save time by
integrating with _______ systems.
17. The __________ planning features of most ERP systems offer, both rough
cut and detailed capacity planning.
18. _________ is the process by which different functional areas can work
together to design and develop a product
that meets the needs of the customer.
A. Software Engineering.
B. Concurrent Engineering.
C. Knowledge Engineering.
D. Database.

DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE - 45
ANSWER: B
PROF . SUPRIYA MANE
19. _________ is a key issue in the formation of strategic plans in companies. 20. The business information has _______ fundamental characteristics. 21. The CRM system consist of ____ components. 22. _________ is the first phase in BPR.
A. Begin organizational change.
B. Identifying BPR opportunities.
C. Reengineering the process.
D. Blueprint the new business system.
ANSWER: A
23. The first step in business strategy is ________.

DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE - 45
24. During the ___________ session the reengineering must also consider new
technologies.
PROF . SUPRIYA MANE
25. The reengineering team must consider _________ in the redesign of a
process. 26. The ________ contains models of the redesigned organizational structure.
A. planning report.
B. blueprint.
C. marketing strategy.
D. implementation report.
ANSWER: B
27. Transforming the workforce will require a _________. 28. The primary concept of _________ is that storing huge amount of data.

DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE - 45
PROF . SUPRIYA MANE