Ross Stores, Inc.Page 2 Revised to accommodate PMBOK® 4thedition
Ross Stores, Inc.Project Scope Statement2. Business Objectives2.2 Business ObjectivesThe Jancyn Replacement Project - Service Now tool has been approved to meet a business need of servingas a portal for District Manager visits for Ross Stores, Inc. In order to meet this business need there are several requirements which must be met as part of the successful execution of this project. The following high-level requirements have been identified for the Jancyn Replacement Project – Service Now Tool:Database platform with access granted to all District Managers, Zone Directors, Regional Vice Presidents, and select Corporate usersAccessible from office or remotely, including mobile devicesProgram portal to record metrics and communicate/auto-populate to Field Operations myDashboardProgram should allow for the ability to save Store visit drafts and resume and complete visits at a later timeProgram must be ready for pilot by November 2018and full deployment in February 20193. Project DescriptionFor each area below, provide sufficient detail to define this project adequately.3.1 Project ScopeIncludes (list deliverables):1.Deliverable 1 - A tested and operational Service Now tool free of errors and meeting the specifications described in the Product Description2.Deliverable 2 - A complete and thorough user’s Quick Guide and Troubleshooting Guide which provides stepby step instructions on how to use and troubleshoot the Service Now tool for users of all permission levelsRoss Stores, Inc.Page 3 Revised to accommodate PMBOK® 4thedition
Ross Stores, Inc.Project Scope StatementDoes not include:1.Out of Scope 1 – Does not include support or changes to other Corporate users of Service Now, including Loss Prevention and Human Resources2.Out of Scope 2 – Does not include any other enhancements to the design or implementation of the system other than it is today, a like-for-like system3.2 Dependencies (External andInternal)Several dependencies have been identified for the Jancyn Replacement Project – Service Now Tool. The success of the project is based on the following dependencies:Service Now must deliver a working Service Now Tool that is built and a like-for-like for the current Jancyn toolDistrict Manager’s must be able to successfully utilize the tool in pilot through Q4 for successful rollout in FY193.3 AssumptionsSeveral assumptions have been identified for the Jancyn Replacement Project – Service Now Tool. All stakeholdersmust be mindful of these assumptions as they introduce some level of risk to the project until they’re confirmed to be true. During the project planning cycle every effort
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- Spring '17
- Tom Jensen
- Project Management, project manager, project scope statement, Ross Stores