Key performance indicators competencies for the

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● Key performance indicators. ● Competencies for the profession. ● Job description. ● Code of ethics.
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z b) Identify (2) strategies or tools you can use to measure your performance. ● Reflective Journal ● Feedback from colleagues ● Feedback from supervisor ● Survey for clients.
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z 7. If you were to take part in a debrief in a Community Services organisation, who are likely be present? Identify two (2) groups of people within the organisation. ● Supervisor ● Colleagues ● Managers ● Senior staff
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z 8. Provide three (3) examples of situations that could occur in a Community Services organisation that would need a debrief. ● An incident ● An accident ● An intense interaction with a client ● A traumatic event ● Dealing with behaviours of concerns ● Witnessing abuse/neglect
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z 9. Identify and explain the importance of four (4) communication strategies that can be used in a debrief. ● Venting emotions ● Asking questions ● Defusing ● Summarising reactions ● Giving a summary of the facts of the incident ● Explaining reactions people had in response to the incident (teaching) ● CISD
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z 10. If you are facilitating a debrief, list a minimum of four (4) questions could you ask the participants? ● What was your experience of the incident? ● What physical reaction did you have in response to the incident?
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