These controls need to viewed as critical and become

all times. These controls need to viewed as critical and become
second-nature to the organization’s operating environment.
When compliance is embedded into the organization’s culture it
will be reflected in the way the organization goes about its daily
work. These control and precautions need to be monitored for
the effectiveness. The established compliance procedures
should be documented, communicated, implemented and
maintained by all employees so that compliance obligations are
practiced and the likelihood of non-compliance minimised.
What’s more, the controls and precautions might include:
-Clear documentation of operating policies and procedures -
Ready availability of work instructions
-Full integration of compliance obligations into administrative
procedures
-Specific reporting procedures for risks -Duties and
responsibilities
5. CONCLUSION
Senior management should review the compliance
program on a regular basis to make sure it remains effective,
adequate and up-to-date with changes in regulations. For this
organization, the main issue still concentrate on the
complaints. Appropriate action is required to adequately
address poor systems or practitioner performance identified by

the investigation and resolution process. Recommendations
must be based on the evidence and informed by the principles
of public interest and good clinical governance.
The key component of the compliance system must be the
process and timelines for reporting. Staff incurring authorised
expenditure must submit requests for reimbursement to the
designated person, using the expense reimbursement form.
The completed form must be signed by the applicant.
Expense reimbursement forms must be presented with all
relevant original receipts, invoices, vouchers, tickets, or other
evidence of such expenditure when seeking reimbursement.
Where such evidence is for any reason lacking, statutory
declarations may be sought. Commitment by the governing
body and senior management to effective compliance that
permeates the whole organisation. The compliance policy is
aligned to the organisation’s strategy and business objectives,
and is endorsed by the governing body. Appropriate resources
are allocated to develop, implement, maintain and improve the
compliance program.
The governing body and senior management endorse the
objectives and strategy of the compliance program. Compliance
obligations are identified and assessed.