all times. These controls need to viewed as critical and become second-nature to the organization’s operating environment. When compliance is embedded into the organization’s culture it will be reflected in the way the organization goes about its daily work. These control and precautions need to be monitored for the effectiveness. The established compliance procedures should be documented, communicated, implemented and maintained by all employees so that compliance obligations are practiced and the likelihood of non-compliance minimised. What’s more, the controls and precautions might include: -Clear documentation of operating policies and procedures - Ready availability of work instructions -Full integration of compliance obligations into administrative procedures -Specific reporting procedures for risks -Duties and responsibilities 5. CONCLUSION Senior management should review the compliance program on a regular basis to make sure it remains effective, adequate and up-to-date with changes in regulations. For this organization, the main issue still concentrate on the complaints. Appropriate action is required to adequately address poor systems or practitioner performance identified by
the investigation and resolution process. Recommendations must be based on the evidence and informed by the principles of public interest and good clinical governance. The key component of the compliance system must be the process and timelines for reporting. Staff incurring authorised expenditure must submit requests for reimbursement to the designated person, using the expense reimbursement form. The completed form must be signed by the applicant. Expense reimbursement forms must be presented with all relevant original receipts, invoices, vouchers, tickets, or other evidence of such expenditure when seeking reimbursement. Where such evidence is for any reason lacking, statutory declarations may be sought. Commitment by the governing body and senior management to effective compliance that permeates the whole organisation. The compliance policy is aligned to the organisation’s strategy and business objectives, and is endorsed by the governing body. Appropriate resources are allocated to develop, implement, maintain and improve the compliance program. The governing body and senior management endorse the objectives and strategy of the compliance program. Compliance obligations are identified and assessed.
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- Jennifer Sheldon
- Business, Management, y Centre