Managing the test team and managing testing

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Managing the test team and managing testing throughout the organization are addressed extensively and special attention is given to the various project management tasks that would apply at the expert test management level. The test managers’ role in performing risk management (risk assessment workshops and risk mitigation management), reviews, assessments, quality gate evaluation, quality assurance and audits are covered in detail. How to report test results and how to interpret results by evaluation of exit criteria is elaborated upon. The metrics are described which are presented in an Key Performance Indicator (KPI) dashboard and play a crucial role in the management of the test process. The expert test manager is expected to select or create, evaluate and improve the most appropriate approach for a given situation, which implies that several right approaches can occur simultaneously, of which no individual approach stands out significantly. It is up the expert test manager to find a suitable approach or combination of approaches which fit the organization in order to meet or exceed the given objectives. Different ways to organize testing as well as different types of projects for test management, including vendor management, are covered. Typical test management topics such as incident management, test project evaluation and tools for reporting and test management are addressed in depth. The syllabus concludes with an overview of special test management considerations for different domains and project factors. 2.2.2 Parts The Expert Level Test Management syllabus consists of the following parts: Part Name Principal focus 1 Strategic Test Management Establishing test management within the organization. Test mission, test policy, test strategy, test objectives 2 Operational Test Management Optimal implementation of test management principles in an organization 3 Managing the Test Team Building and managing the most appropriate team of testing staff for an organization. Locating, screening, hiring, developing skills
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Certified Tester Expert Level Modules Overview International Software Testing Qualifications Board Version 1.1 Page 13 of 23 April 12th 2013 © International Software Testing Qualifications Board 2.2.3 Business Outcomes The expert test manager is able to perform each of the following tasks: Part 1: Strategic Test Management TM2 Define organizational test policy, select and implement appropriate test strategies to meet business objectives and quality goals. TM3 Unify and merge disparate test approaches and test management, and define and implement efficient and effective organization-wide strategies which consider different lifecycle models and project types. TM6 Define a tool strategy for the testing organization, including migration, conversion, integration, training, efficiency and process modification.
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Christopher Reinemann
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