Strategic planning
Goals
Strategic objectives
Operational objectives
Provide value to
investors and
owners
Increase overall profitability
by 10% over next three years.
Reduce costs through negotiations with suppliers.
Reduce costs through HR management efficiencies.
Increase revenue by providing increased customer value.
RTO Provider: 91153 - CRICOS Code: 02672K
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st
Edition Version 4,2015
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Goals
Strategic objectives
Operational objectives
Exit underperforming markets; JKL Industries will withdraw from the
rental market and close the rental division within the next 18 months.
HR partners with business to
help business achieve
financial goals.
HR completes scan of external conditions and market/industry forces
impacting competitiveness and capability development.
Provide value to
customers
JKL Industries will continue to
sell and service forklifts and
expand their market share by
7% within the next 12 to 18
months.
Provide quality customer service.
JKL Industries will expand existing branches to include the sale of
medium and large trucks within 18 months.
HR partners with business to
help business meet customer
needs.
HR partners with frontline managers to help them meet the needs of
customers through motivated, competent and well- equipped staff.
Develop workforce
potential
Provide required training to
meet workforce needs.
Deliver training to up-skill rental employees.
Deliver ongoing training for employees.
Deliver leadership training for future generation of leadership.
Recruit.
Conduct workforce planning through FY 2016
–
2017.
Complete implementation of staff planning for FY 2014
–
2015.
Conduct skills audits and needs analysis for all roles to be filled by
recruitment strategy.
Ensure all critical roles are filled to meet revenue targets.
Become an Employer of
Choice.
Provide personal development plans for all employees.
Retain managerial talent through rewards, promotion and training.
Provide best-in-industry programs, incentives and HR services.
Enhance employee and industrial relations.
Implement new grievance and dispute resolution procedures.
Complete enterprise bargaining.
Manage performance and
adherence to organisational
values.
Complete twice-yearly performance reviews.
Communicate organisational values and code of conduct.
Build culture of excellence; eliminate discrimination and promote
diversity in workforce.
Promote levels of diversity in workplace proportional to percentage of
population.
Continuously
improve operations
and management
efficiency
Monitor performance in all
areas of strategy and
operational efficiency.
Monitor management inputs, such as completion of reporting and
coaching requirements.
Monitor stock turns of forklifts, trucks, etc.
Monitor HR service delivery efficiency.
RTO Provider: 91153 - CRICOS Code: 02672K
BSBLDR401 Innovation and Business Skills Council Ltd,1
st
Edition Version 4,2015
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