Chamber components have the responsibility to ensure adequate interior room

Chamber components have the responsibility to ensure

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- Chamber components: have the responsibility to ensure adequate interior room. daily cleaning to clean and condition reports, quality, number of facilities, living room furniture. - Kitchen department: is responsible for processing foods according to your requirements. - Parts restaurants: ensure the service received dietary needs, buffet for customers, and catering and conferences as needed. - Guard: is responsible for protecting the security of property and the safety of customers. - Technical parts: training regular monitoring and repair domestic electrical equipment for hotels. - Odd parts: is responsible for cleaning the entire hotel premises. With this online forms of governance - function, the director does not necessarily directly observable situation where business activities just through the department and the department is able to capture the business situation hotel.
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1.6. Function The main function of the Muong Thanh hotel is accommodation business, dining and additional services Accommodation business Muong Thanh Vinh hotel offers 89 guest rooms, including 12 suites. especially all the rooms off hotel have a private balcony overlooking the city and the hotel premises. minimum area of the rooms are 42m2, deluxe rooms are wide and over 65m2. All rooms are decorated with exquisite materials, is adorned with handmade products. Every room in the hotel are guaranteed television, refrigerator and some personal hygiene items. Banquets, conferences, seminars Muong Thanh Vinh hotel have banquet hall, conference room large 500m2 can accommodate up to 300 people. The devices including internet, online meeting, screen computer and projector system is designed and decorated in the opinion of customers. The restaurants and bars The hotel has 3 restaurants and bars, including: - Xuan Huong restaurant - The leaves restaurant - Lobby bar In addition, the hotel also has swimming pool, health club, karaoke, massage and other complementary services
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PART 2. PRACTICAL EXPERIENCES 2.1. What I have done I have completed all of the assigned work. The following are some of the work that I have done during internship at Muong Thanh hotel - Greeting customers and providing them with some information about some internation tours. - Reading the material about domestic and international tours of the hotel . - Calling and answering telephone - Typing documents and photocoping documents for guests - Introducing domestic tours to customers. In addition I also made an interpreter for people in hotels when they want to talk with foreigners. I was more mature when working at Muong Thanh Vinh hotel 2.2. New skills acquired and skills improved After 2 months I worked in Muong Thanh Vinh hotel, I learned many things. 2.2.1. Observe skill I had the opportunity to observe and practice a number of specific tasks switchboard operators: such as listening and answering phone calls of units, visit the registration, providing information and services inside and outside the hotel to customers, help customers make good rules in the hotel 2.2.2. Effectively organizing skill This was a very important work. During practice here I had learned the skill
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  • Fall '16

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