Another example of positive reinforcement that is non

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Another example of positive reinforcement that is non-monetary would be energy training or work/life balance, with things such as summer Friday’s or ergonomic and flex working space. Negative reinforcement “occurs when managers withhold a negative consequence after an employee demonstrates a desirable behavior” (Nelson and Quick, 2017, p. 87). An example of negative reinforcement could be a demotion, being put on an individual performance plan, or harsh negative feedback. In most cases of negative reinforcement, there was a behavior that required this type of reinforcement to step in. An employee not meeting goals, coming in late to work, calling in sick frequently, or having a lot of conflict with other employees could be grounds for negative reinforcement. With negative reinforcement you have to be careful to not demotivate the employees to the point of no return but to give them a hard lesson in order to overcome the bad behavior to get back on the right track towards goals and positive reinforcement. Nelson, D. L. & Quick, J. C. (2017). ORGB5: Organizational behavior (5th Edition). Boston, MA: Cengage.
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What are some of the differences between Type A and Type B personalities? “Type A behavior pattern is a personality which behavioral characteristics are defined as competitiveness, time urgency, social status insecurity, aggression, hostility and a quest for achievements” (Nelson and Quick, 2017, p. 109). “Type B personalities are even-tempered and tolerant and are reported to have higher satisfaction in life” (Surbhi, 2016, KeyDifferences.com). What is interesting is how the personalities came about was the effect on a heart or coronary study. It is said that Type A individuals are more prone to coronary or heart disease problems related to stress, and Nelson and Quick (2017) even mention that “Type A behavior pattern is lethal” (p. 109). Many differences between the personalities comes to their nature, patience levels, temperaments, competitiveness, and stress levels. Type A exhibits high levels of stress, low patience, they are proactive in nature, are short tempered, and highly competitive. Type B exhibits low levels of stress, high patience, they are reflective and innovative, even tempered, and less competitive. A good quote to some of the difference is Type B telling a Type A, to slow down and stop and smell the roses. Nelson, D. L. & Quick, J. C. (2017). ORGB5: Organizational behavior (5th Edition). Boston, MA: Cengage. Surbhi, S. (2016, Aug 11). Difference Between Type A and Type B Personality. Retrieved from
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What are ways of preventing and/or eliminating intergroup conflict within an organization? “Intergroup conflict is a conflict that occurs between two or more organizations or teams” (Nelson and Quick, 2017, p. 209). Intergroup conflict can grow rapidly as more negativity than individual conflict from team can turn into dysfunctional conflict. It is important for managers to get ahead of intergroup conflict so as to avoid a bigger problem.
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  • Spring '10
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