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“Shopper frequency at Zara is 2x to 3x higher than traditional women’s apparel, which indicates super loyalty to the brand,” Kohan says. These loyalitsts become brand evangelists who share excitement about the brand with their networks. Zara, for example, has over 25 million Facebook followers, 16 million on Instagram and over one million in Twitter.Zara has a highly evolved data infrastructure, Kohan also notes, that allows for super-efficientanalysis of what’s selling and being said on social media platforms. This data is used to improve various aspects of the business from product offerings to service enhancements. “The two-way communication between the customer and Zara allows for continual improvement of product and services,”4. Influencing factors The learner should identify factors that could have an impact on the development of ideas to address the identified needs. For example, the learner may identify: codes of practice, legislation, organisational policies or similar requirements that could either obstruct or enable the development of an idea Notwithstanding anything in these Terms, certain legislation including the Competition and Consumer Act 2010(Cth), may imply warranties, conditions or guarantees or impose obligations or remedies which cannot be excluded, restricted or modified except to a limited extent. To the extent that such legislation applies, these Terms must be read subject to thosestatutory provisions and nothing in these Terms is intended to alter or restrict the operation of such provisions. If the statutory provisions outlined above apply, notwithstanding any other provision of these Terms, to the extent that we are entitled to do so, we limit our liability in respect of any claim under those provisions to (at our option): (a) in the case of services, the supply of the services again or the payment of the costof having services supplied again; and
(b) in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of such goods, the payment of the cost of replacing the goods or acquiring equivalent goods, or the payment of the cost of having the goods repaired. technology, skills and support that would be essential for the success of the idea –Zara is the leader in its market, thanks to a pioneering technological strategy. By adapting to new tools—including big data—the Spanish clothing retailer has managed to outpace its direct competitors. Despite being one of the last fashion companies to take up e-commerce, Zara has achieved a universal shopping experience that encompasses both its brick-and-mortar locations and its online stores. Other companies have tried to emulate this experience, but never with the same results.Zara’s success is based on a rather unusual premise: its founder, Amancio Ortega, hasmanaged to become one of the world’s richest people without monopolizing a sector. The clothing retailer’s business model leans heavily on technological innovation and user