______ 7. Departmentalization by function and by equipment frequently becomes competitive.______ 8. Delegation of authority means that the boss surrenders all his or her authority.______ 9. The formal organizational structure is based on the division of labor anddepartmentalization.______ 10. The scalar chain is the line of horizontal authority relationships from superior tosubordinate.______ 11. When no one in the department can take over when the manager is gone, that’s a signof poor supervision.______ 12. A disadvantage of general supervision is that it doesn’t create an environment forteamwork to thrive.______ 13. General supervision enables employees to take great pride in the results of theirdecisions.______ 14. As daily problems arise, the supervisor should let understudies participate in them andeven try to solve some of them.(Continued)Lesson 3 33Self-Check 5______ 15. Reorganizing is triggered by internal events only.______ 16. In Chandler’s findings, when organizations change their strategies, they must changetheir structure to support these strategies.______ 17. Often reorganization is closely aligned with reengineering and process-improvementactivities.______ 18. Using information technology to improve performance can cut costs and deliver betterpatient care.______ 19. Management doesn’t spend enough time in committees.______ 20. In a discussional meeting, the chair encourages members to participate more to securetheir ideas and opinions.______ 21. An ad hoc committee has a formal, permanent place in the organization.______ 22. Weak or compromise decisions and tyranny of the minority are shortcomings ofcommittees.______ 23. Groupthink is allowing one’s deliberations to be dominated by a desire to concur with
the group at any expense, even if the facts point to another conclusion.______ 24. The size of the committee has no bearing on how well it will do.______ 25. People join groups because they provide a sense of satisfaction.______ 26. The informal organization doesn’t influence the behaviors of employees.______ 27. Large, informal groups are the basis of the informal organization.______ 28. Norms are expectations about how members of the group ought to behave.______ 29. The supervisor doesn’t have to respect or tolerate the informal organization.______ 30. Observation is the best means for the supervisor to determine who the informalorganization leader is.(Continued)Health Care Management34Self-Check 5Questions 31–36: Select the one best answer for each question.