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Revenue center Which of the following is a fundamental duty of a position defined by the ADA? Essential job function
What major external business force creates both opportunities and threats for organizations through the rules and regulations that it sets? Government Jerry works well in teams, can persuade others, and can help resolve conflict. Jerry is displaying: Human relations skills Gary feels that we was sexually harassed by his boss on an offshore oil rig. He would generally have to file a complaint with the EEOC within _____ days of the incident, or he would not be able to file at all. 180 HR creates revenue and profits for the organization by: Enhancing the productivity of the people within the organization HR managers can be held personally liable for some of their actions that they take as part of their jobs. True Employment engagement is: A combination of willingness to perform at a high level and job satisfaction Chapter 1 PowerpointBenefit of Improved HRM ●Competitive advantage ●Employee engagement ○Job satisfaction ○Willingness to perform ●Organizational success ○Employee engagement ○Effective management ○Enhancing Employee Productivity & Profit HRM Past & Present ●Past ○HR managers were paper pushers and simply organized personnel files ○HR functioned more as a cost or revenue center ●Present ○HR managers improve organizational revenues and profits by creating the right working environment ○HR functions more as a productivity and profit center
Challenges for HR Managers ●Critical Dependent Variables: ○Productivity ○Job Satisfaction/Engagement ○Turnover ○Absenteeism ●HRM and those involved in HR, should create conditions that: ○Foster employee willingness & engagement ○Create a desire to work & learn ○Assist in effective and efficient performance/productivity Skills for Successful HRM ●Human relations/interpersonal skills: ability to work well with individuals and groups E M P A T H Y ●Business skills: analytical and quantitative skills that help the managers understand and contribute to the profitability of the organization ●Conceptual and design skills: ability to evaluate a situation, identify and select reasonable alternatives, and make decisions that implement solutions ●Technical skills: ability to use methods & techniques to perform a task Chapter 2 PowerpointVision and Mission ●Vision ○Provide a focus for the future ●Mission ○Expectations of what the organization will do to the realize the vision. The most successful businesses strive for a higher purpose Vision + Mission is the focus on the direction for the organization and its people Strategy and Strategic Planning ●Looks at the organization, its environment today, and expected future goals ●Managers must seek employees who embrace the organization’s ultimate strategic goal ●Working in unison accomplishes a whole that is greater than the sum of its parts Internal Influences ●Strategy ●Structure
●Culture Three Strategic Questions ●What is the present situation?