niques from marriage counselors such as increasing the ratio of positive to

Niques from marriage counselors such as increasing

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niques from marriage counselors,such as increasing the ratio ofpositive to negative comments inthe workplace and encouragingemployees to celebrate their wins.“You’re really trying to get themin the moment where they’re reliv-ing the joy they felt,” says JessicaAmortegui, a former VMware talentdevelopment executive.Yahoo’s Mr. Webb cautions thatoverly positive managers run therisk of ignoring problems festeringin their workplace, making for a cri-sis down the line.Overall, though, the evolutionisn’t a bad thing—people performbetter when they’re encouragedand inspired, lie says. With softertactics showing up everywherefrom classrooms to football fields,431
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Endnotes 1. J.M. O’Brien, “100 Best Companies to Work For—A Perfect Season,” Fortune, February 4, 2008, 64–66; “Four Seasons Employees Name Company to Fortune ‘100 Best Companies to Work For’ List,” / press_release_280.html, February 22, 2008; “Four Seasons Hotels and Resort Named to Fortune List of the ‘100 Best Companies to Work For,’” s- releases/four-seasons-hotels- and- resorts-named-to- fortu . . ., February 24, 2010; “Four Seasons Hotels & Resorts—Best Companies to Work For 2012,” Fortune, . cnn.com/magazines/fortune/best - companies/2012/snapshots/8 5 .html, April 23, 2012.; “Employer of Choice: Four Seasons Hotels and Resorts Named to FORTUNE List of the ‘100 Best Companies to Work For’ for 17th Consecutive Year,” employer-of-choice-four- seasons- hotels-and-resorts- named-to-fortune- list-of-the- 100-best-companies-to- work- for-fo-17th-consecutive-year, April 23, 2014.; M. Moskowitz and R. Levering, “The 100 Best Companies to Work For,” Fortune, February 3, 2014, 108–20; M. Moskowitz and R. Levering, “The 100 Best Companies to Work For,” Fortune, March 5, 2015, pp. 140–54. 2. “Four Seasons Employees Name Company to Fortune ‘100 Best Companies to Work For’ List”; “Employer of Choice: Four Seasons Hotels and Resorts Named to FORTUNE List of the ‘100 Best Companies to Work For’ for 17th Consecutive Year.” 3. O’Brien, “100 Best Companies to Work For—A Perfect Season”; “Four Seasons Hotels & Resorts —Best Companies to Work For 2012”; “Four Seasons Hotels—100 Best Companies to Work For 2014—Fortune, http:// money.cnn.com/magazines/fortune/ best- companies/2014/snapshots/ 91.html. 4. “Four Seasons Hotels and Resorts— About Us: Corporate Bios,” www. fourseasons.com/about_us/ corporate_bios/, February 24, 2010; “Four Seasons Hotels and Resorts Jobs / Hotel and Resort Career Search Site,” Pages/Home.aspx, April 26, 2012.; “Four Seasons Holdings Inc.: Private Company Information,” Businessweek, research/stocks/private/snapshot .asp?privcapId = 357114, April 23, 2014.
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