100000 per year 15000 per year 35000 per year

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$ 100,000 per year $ 15,000 per year $ 35,000 per year software $ 10,000 $ 80,000 $ 180,000 Supplier 2 is the selected supplier as yearly subscription is the lowest price which is cheaper in the long run. While the software is similar to the current policies at Bounce Fitness even though not cheapest. Hardware is the most value for money. 4.1 i) Organise and lead a Meeting (role-play) You are required to facilitate a meeting for the staff to introduce the new continuous improvement framework. Prior to the meeting you must: ( LONG ) Prepare all documents for the meeting such as the Continuous Improvement Notification forms, Continuous Improvement Register Prepare an agenda for the meeting Session plan about new continuous improvement framework Chair ( student own name and student ID ) Ying Ying Loo 43978 Attendees ( student own name and student ID) Ying Ying Loo 43978 Lisa Loh Lai Fong 44315 Simone Lim 41982 Davendra Date and time 06/08/2019 3pm to 4pm Session topics Session details and steps to discussed new processes and the implementation timeline 1)Creation of a new Continuous Improvement Committee 2)Introduce the Continuous Improvement Notification Form 3)Introduce the Continuous Improvement Register 4)Discussion and Analyse the suggestion 5)Get advice from matter except
ASSESSMENT TASKS Qualification BSB51918 Diploma of leadership and management Cluster number and name: LMD 3.1 Manage quality customer service and facilitate continuous improvement Units of competency: BSBCUS501 Manage quality customer service BSBMGT516 Facilitate Continuous Improvement Student’s ID: 43978 Ying Ying LOO Assessor’s name: Davendra SINGH BSBMGT516 & BSBCUS501 Assessment Tool Version dated: 3 July 2019 Page 62 of 70 6)Conduct a financial analyse 7)Conduct sustainability study-eco friendly 8)Computerise the New Continuous Improvement System 9)Get New Quality Customer Service Policy approved and released to all stakeholders All done on or before 29 Sept 2019 commitment to the framework We must ensure we follow guidelines and be 100% committed to new Continuous Improvement Framework how to obtain more information from external customer We can use of periodic survey, use of exit door feedback device, electronic feedback, Facebook/social media, questionnaire face to face, phone, email, and also use of customer focus group to obtain more information from external customer. Seek ideas from the staff about how the processes could be improved Formal meeting and informal meeting Use staff Focus group Staff feedback and suggestion form Generate buy-in and commitment to the framework Motivate the staff by financial and non-financial rewards Simple recognition Gain experience and give achievement point for resume Promotion Give staff ownership Staff engagement Promote the benefits that continuous improvement and innovation will bring to the organisation Great reputation Better service More revenue More profit Quality staff Happier staff
ASSESSMENT TASKS Qualification BSB51918 Diploma of leadership and management Cluster number and name: LMD 3.1 Manage quality customer service and facilitate continuous improvement Units of competency:

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