That results in multiple service contracts and a wide

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machines by office managers. That results in multiple service contracts and a wide variety of brands and supplies -- especially ink and toner cartridges, which are usually the biggest expense. Mr. Weilerstein says "it's not unusual to see dozens of suppliers and hundreds of different models." With networked printers, a company can keep track of how much each worker prints and copies and restrict use of color, which costs three-or-four times more per page than black and white. The devices print on both sides of paper, reducing paper usage by 30% or so. Companies also save space, maintenance costs and electricity by consolidating on a uniform fleet of multifunction devices, which are shared by five to 10 employees. Corporate buyers say that some office workers initially resist losing their desktop printers. Jim Lyons, a former H-P printing manager who is now an independent consultant, says he has heard of printers being hidden in closets and under desks to keep them from the outsourcers. To win over disgruntled employees, the services firms preach an environmental message. They say having fewer printers plugged in reduces electricity use and fewer pages printed means fewer trees chopped down. "There's a big campaign at P&G for sustainability, and printing services is one of our steps," says Mr. Passerini, adding, "The employees responded very positively." License this article from Dow Jones Reprint Service Document J000000020090224e52o0000f
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  • Fall '08
  • Staff
  • All rights reserved, Dow Jones & Company, Photocopier, Multifunction printer, Dow Chemical Company, Xerox Corp.

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