Challenges of improving productivity in the service

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Challenges of improving productivity in the service sector include difficult quality evaluation, precise productivity measurement, and accurate productivity improvement due to lack of products-producing activities. The productivity can be improved in the service sector by reducing the number of services provided, eliminating less effective services, or introducing more effective services. Companies who frequently interact with customers should understand their consumer behavior, what they need, and what they want. Part 2 Research online for two different companies on their global business environment. 1. Describe their global strategy as evident from their websites?
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The two different companies that are related to the aviation/aerospace industry on their global business environment are Lockheed Martin Corporation and Boeing Company. Lockheed Martin is an aerospace company that focuses on defense, security, innovation, and technologies around the world. According to “Lockheed Martin International” (n.d.), the corporation strengthens economies and provides commercial partnerships through the services of integrating air defense, missile defense, commercial satellites, providing cyber security, and supplying F-35 Lightning II and C-130J aircraft. In addition, Lockheed Martin also commits to improve global cyber security and helps customers to achieve their missions through proven strategies and performances. The Boeing Company, an American multinational and aerospace corporation, focuses on designing and providing security, commercial aircraft, space, and defense systems. Boeing International focuses on expanding businesses, industrial partnerships and providing services, including technology partnerships, to customers in 150 countries.
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  • Fall '14
  • miller
  • Lockheed Martin Corporation, Boeing International

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