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system was based on a set of business objectives and core competencies composed into sixseparate sections. This system allows employees to establish goals for the year and then create astrategy as to how they plan to reach these goals by the end of the year. This system also servedas a career development plan, as well as helped employees find areas that they needed tostrengthen.If this performance management system were used in another company, such as JetBlueAirways, it would most likely be highly successful. If used in this company, Ann Rhoades, theexecutive vice president of human resources, would use it to help her employees create goals forthemselves and help them follow through with it. In the JetBlue case, it stated that employees do
not stay long with the airline so this performance management system would be perfect foremployees that need to start creating their career development plan.The other new policy implemented by Hartley was the Leadership Training Program.This program was used to ensure that employees understood the management system and woulduse it correctly and consistently. This program consisted in a two-day program for managers and