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employees understand that the company's primary vision of timeliness, efficiency and low-cost services is important to maintain the competitive edge over other movers in the business. They constantly work toensure that all deliveries reach their destinations on schedule, and the company, in turn, rewards the employees with performance-based awards and profit sharing. Which function of organizational culture is exemplified here? Facilitating collective commitmentGiving members an organizational identity
Promoting social system stabilityShaping behavior by helping members make sense of their surroundings25The process that enables us to interpret and understand our surroundings is called:StereotypingPerceptionSelectionSuppression26Sustainable businesses tend to be run by CEOs who are:IntelligentControllingTarget-drivenPeople-centered27___________ is associated with success for managers and salespeople.IntroversionEmotional stability
AgreeablenessExtraversion28.Keyshawn is a player on a professional football team. Because of this, his play every week is scrutinized by fans and media, as well as his own coaches. Sometimes, their comments are very negative and even personal. Keyshawn will handle this better if he has a high level of _________ intelligence.Bodily-kinestheticIntrapersonalSpatialInterpersonal29The two dimensions of the competing values framework are:Internal-external and group-individualInternal-external and anticipatory-retrospectiveGroup-individual and stable-flexibleInternal-external and stable-flexible30Which of the following mechanisms for changing organizational culture addresses all three levels of culture?Deliberate role modeling, training, and coachingWorkflow and organizational structure