possesses the capability of tracking huge volumes of data in less time. The system ensures immediate and efficient transfer of orders to various workstations throughout the enterprise. The system has an advantage in that the cashier is cognizant of due payments and the kitchen staff is informed of the incoming orders and how long the client has been waiting. Similarly, McDonald’s employs the hyperactive Bob system in its operation. The Corporation implemented the system to inform the workers when they are going to be committed (‘You Want Fries with That, We Predict,’ 2010). The system employs rooftop cameras and computers to track traffic entering a restaurant’s drive-thru and parking. Finally, the corporation uses a Touch Interface Ordering System (TIOS) which aims to revolutionize the fast food sector. The technology entails a self-ordering system that allows clients to express their preferences without interacting with the cashier. It involves a touch interface computer that utilizes electronic payment. The system has an advantage for the corporation if it needs to cut labor costs. McDonald’s: Importance of Information Systems in Management The domain that entails employing data systems including of technologies, processes and individuals for resolving business challenges is referred to as the management information systems. According to Laudon & Laudon (2011), such systems are essential in assessing information systems used for numerous tasks within the organization. Transaction processing system plays a significant role in management. The McDonald’s Company sells a vast volume of hamburgers daily and as such must order raw materials from the suppliers. A transaction takes place every time the corporation places an order with its supplier, while the system records the relevant information about the entire process and individuals concerned. Therefore, in
IT SYSTEM RECOMMENDATION 6 management, the system allows routine answering to queries and aids to run operations like payrolls, employee remuneration, and personnel record keeping. In management, it is always essential to guarantee safety of the transaction information. Decision Support Systems also play a significant role in management. The corporation started as a small restaurant vending food products to clients and expanded using numerous opportunities and technology to become what it is at present. The growth has mostly been associated with the decision support systems that help determine the needs of the clients, analyze customer data and come up with a decision to offer best services. Management Information System also plays a significant role in the administration of the corporation. The system has been implemented in the business operations to provide regular reports like employees daily list, and hours worked, or a monthly report of the expenditures compared to the budget. The system has been particularly vital for the management due to its purpose of ensuring profitability and helping staffs and managers to comprehend business performance and plan for prospective direction.
- Winter '11