Test authentication to a management ip as nsroot or

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Test authentication to a management IP as nsroot (or other local account). Test authentication to a management IP as a domain account: citrixadmin / Password1. Where to Begin Go to System > Authentication > LDAP and verify that the settings for the LDAP server and policies are correct. Checkpoint Checking the following items may help you troubleshoot this issue: Is the Domain Controller VM started in XenCenter? Is the LDAP load balancing virtual server in an UP state? Is LDAP Authentication properly configured on the NetScaler? The issue is considered resolved when you can log on to the NetScaler using the training\CitrixAdmin credentials. Exercise 14-4: Troubleshooting Scenario 4 After logging on to the NetScaler Gateway, the contractor user is unable to reach StoreFront. He only sees the NetScaler Gateway homepage. To test, from ExternalClient attempt to connect to as contractor/Password1. Do you see the Gateway Portal page, a choices page, or StoreFront? Where to Begin Log on to NetScaler NSHA1 and browse to the NetScaler Gateway Policy Manager to verify the policy and group settings.
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158 Module 14: Troubleshooting Exercises © Copyright 2016 Citrix Systems, Inc. Checkpoint Checking the following items may help you troubleshoot this issue: Is the gateway.training.lab virtual server in an UP state? Can StoreFront be directly addressed outside of the gateway from the Student Desktop as an "internal" user Console? Test url: Are the session policies bound to the NetScaler vpn vServer or the appropriate AAA group? The issue is considered resolved when the following conditions have been met: You are able to log on to the NetScaler Gateway and launch a published desktop through StoreFront. Test from the ExternalClient at . (Optional) Returning the NetScaler to Previous State Use the Student Desktop virtual machine logged on as the training\CitrixAdmin user for this task. 1. Run a batch script to revert the NetScaler to the state that it was before beginning the troubleshooting labs. a. Launch a PuTTY session to the NetScaler NSHA1 virtual machine and log on to the command-line interface using the nsroot credentials. b. Run a batch script to return the NetScaler to its previous state using the following command: batch -f /var/labstuff/troubleshoot/fix.txt y The batch script moves the broken NetScaler configuration to a different location, loads the previously saved configuration file, then restarts the NetScaler.
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