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The standard deviation of the Baggage % for each airlines are shown in the above table. These are the deviations from the mean which means that the number of complaints can deviate from the mean complaints. According to the table, American eagle has the highest standard deviation which means the number of complaints can increase from the mean value as compared to the
other two airlines. We can conclude from this that American airline is providing worst baggage services as compared to Hawaiian and United Airlines. Compare the three airlines based on cancelled flights: Which airline has the best record? The worst?Following table indicates the mean number of cancelled flights and their deviations from the mean. According to the table, American Eagle has the more number of cancelled flights and deviation is much higher as compared to United Airline and Hawaiian Airline. Similarly, Hawaiian Airline has the least number of cancelled flights as well as deviation from the mean. Overall, we can say that the Hawaiian airline has proven the best record and American Airline has the worst record in terms of cancelled flights.