Remember that the CMT consists of executives with different areas of expertise

Remember that the cmt consists of executives with

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Why is the crisis manager selected based on the type of crisis? Remember that the CMT consists of executives with different areas of expertise. The executive with the expertise in dealing with the “type” of crisis being faced should manage the crisis. For example: If your organization finds that one of their products is causing harm to the customers, who would be the likely selection to manage the crisis? If your organization has a financial problem that is now known by your customers, or your investors or shareholders, or your vendors or suppliers, who would be the likely selection to manage the crisis? If your organization has created a public image problem, who would be the likely selection to manage the crisis? If your organization is faced with an industrial relations problem, such as an employee strike, who would be the likely selection to manage the crisis? When a physical disaster caused by an act of nature (e.g., earthquake, flood, tornado, etc.) occurs at one of your locations, and the building housing your employees is damaged, who would be the likely selection to manage the crisis? When a physical disaster caused by an intentional act (e.g., terrorism, bombing, vandalism, etc.) occurs, who would be the likely selection to manage the crisis? You probably would not want the same person to manage each of the crises mentioned above because each crisis requires a different type of expertise. Quite frequently, the people selected to manage one of the preceding examples are: If your organization finds that one of their products is causing harm to the customers, the crisis manager would probably be the head of engineering or operations.
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  • Fall '18
  • Erdini enggar

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