F10-020 - Nguyen Vu Van Hoang.v.1.1.docx

The similarities between vietinbank and vib both

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+ The similarities between VietinBank and VIB : Both banks care about the service provide for the costumers with criteria “customers are important” and they always improve their work to have higher position. Because of that, VIB and VietinBank have growth a significant percentage each years. About their offer, they both do benefit for costumers, for example, sending, sparing, accepting cash, credit exercises, and advances bolster. + The differences between Viettinbank and VIB: Categories VietinBank VIB Goals VietinBank promotes non- credit services, specially paying attention on payment services applied modern technology. VIB strengthen credit supplies to clients with stable financial standing in order to invest in high liquidity assets. Objectives Focuses on profit associated with the socio-economic development of the country in accordance with the policies of the Party and State Focuses on profit from providing the best services to customers Size Charter capital: 37.234 trillion VND Charter capital: 5.644 trillion VND Equity: 9 trillion VND
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Equity: 63.765 trillion VND Has over 32.000 employees Has over 5000 employees Growth 15-17% in 2016-2017 18% in 2016-2017 Products offer Making customers easier to evolve in foregin contract Providing more loan services for customers Sustainability approach Profits come with social values Profits are associated with the interests of customers 2.2 Based on Vietinbank and your chosen bank, explain their stakeholders approach using stakeholder mapping highlighting their similarities and differences: Stakeholders mapping Vietinbank and VIB (see appendix A) Similarities between VietinBank and VIB: They all have definite objects that hold the power of the bank. The hierarchy of the two banks is quite similar in personnel management. They are all directed to the customers via the best services while keep focusing on social values. Differences: VietinBank : Optimize positions on the boards. Pay more attention to people in difficult circumstances in society. Focus on depositing and receiving money services. VietinBank is influenced by the Government. VIB : Gap various positions in the board. Spotlight on more youthful HR through grant programs. Advance retail and related administrations. Not rely upon the legislature excessively.
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The contentions in the bank may originate from plan of investors, representatives and chiefs. Investors may encounter irreconcilable circumstances because of issues identified with profits. Representatives may feel uneasy when they need to do pursue administrators'sentiments. The matrix of stakeholders mapping :ViettinBank Interest/Aspiration Power/influence Low High Low Minimal Effort - Competitors - Indirect parties Keep Informed - Managers - Community - Strategic partnerships - Employees High Keep satisfied - Suppliers - Creditors - Normal customers - Investors Key Players - Leadership - Major Customers - Government - Shareholders The matrix of stakeholders mapping :VIB Interest/Aspiration Power/influence Low High Low Minimal Effort - Competitors - Indirect parties Keep Informed - Leadership - Community
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- Employees - Strategic partnerships High Keep satisfied - Suppliers -
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