Legally a bank must send out periodic statements to

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The most common example of open-end credit is a credit card or a line of credit. Legally, a bank must send out periodic statements to all customers with open-end credit products. You should always pay close attention to make sure the periodic statement correctly itemizes activity on your account. Your ability to correct billing errors and be made whole is somewhat dependent upon your catching the errors in a timely fashion. Billing errors include charges by an unauthorized third party, missed credit for payments received, debits for services you didn't receive and simple errors of calculation. When and How to Dispute a Bank Error Practically, you should try to inform your bank as soon as possible to maximize your chances of resolving the problem. Legally, you have an obligation to notify your bank of any errors within 60 days of the bank sending you the first erroneous statement. If the error is a failure to post a credit, the 60-day period runs from the sending of the statement in which the credit should have appeared.
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You should send a notice about the error to the address provided on your periodic statement. This notice should contain your name and account number or any other identifier that helps the bank identify you. It should also state your belief that a billing error occurred as well as the type, date and amount of the error. Also prepare copies of documents that support your assertion, such as an earlier confirmation of payment.
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