the internet to directly communicate with company personnel and this will improve customer service. To summarize, the accounts receivable, accounts payable, fleet maintenance, dispatch, shippers/carriers, off loaders, and the various remote offices can all benefit from the use of the internet. As the company plans to expand internationally, the use of the internet will become crucial to conduct business efficiently and at lower costs compared to the current operations which are done via voicemail, telephone, fax, mail, company aircraft, etc. 3.To: President CooneFrom: Information Services DivisionDate: 1/27/18Subject: Video ConferencingVideoconferencing provides real-time transmission of video and audio signals to have people in two or more locations have a meeting. The fastest growing form of videoconferencing is desktop videoconferencing. Small cameras that are installed on top of each computer allows meetings to take place from individual offices. Special application software is installed on the client computer and transmits images across a network to application software on a videoconferencing server. The big advantage in video conferencing is that the company can save travel, food, lodging, transportation etc. costs for their employees if meetings with offices in multiple locations need to be held. The other big advantage is efficiency because meetings can be scheduled very rapidly to facilitate immediate and effective communication.