Healthcare Communications and Patient Counseling Syllabus Fall 2012_8_27_12 (8)

The professional acumen to identify and analyze

Info icon This preview shows pages 2–6. Sign up to view the full content.

View Full Document Right Arrow Icon
The professional acumen to identify and analyze emerging health-related issues (Obj # 1 – 3, 7) o A working knowledge of how legislation, regulations and programs affect the practice of pharmacy. (Obj # 1, 5) D. Topical Course Outline and Relationship to Course Objectives BEFORE WEEK 1 Audio Lectures on Blackboard Course Orientation/Email etiquette Patient Centered and Interpersonal Communication Week 1
Image of page 2

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Lecture/Discussion Topics (Obj # 1, 2, 5) Course Orientation Pharmacy Patient Counseling Laboratory Learning Experiences Review and discuss 2 home assignments (assignments must be turned in at the beginning of class) Email exercise o Students will practice writing appropriate emails in response to confrontational scenarios Suggested Reading Chapter 13; Communication Skills in Pharmacy Practice http://www.ahrq.gov/questions/ Week 2 Lecture/Discussion Topics (Obj # 1, 4, 5) Interviewing strategies Laboratory Learning Experiences Peer interviewing activity o Students will be paired in groups to practice asking questions of one another. Answers will be compared when close vs. open-ended questions are asked. Suggested Reading Chapter 7; Communication Skills in Pharmacy Practice Week 3 Lecture/Discussion Topics (Obj # 1, 4, 5) Transtheoretical model of health behavior change Laboratory Learning Experiences Watch and discuss video recordings of previous student standardized patient encounters. o Students will evaluate these videos based on patient interview and counseling skills learned in prior lectures. Suggested Reading
Image of page 3
Chapter 8; Communication Skills in Pharmacy Practice Week 4 Lecture/Discussion Topics (Obj # 4, 5) Basics of motivational interviewing Laboratory Learning Experiences Patient counseling role play activity o Students will participate in patient counseling role play activities that will focus on interviewing a smoking cessation patient and providing appropriate non-pharmacological counseling Suggested Reading Posted to Blackboard Week 5 Lecture/Discussion Topics (Obj # 1, 4, 5) Listening and empathy Laboratory Learning Experiences Role play activity o Students will participate in a role playing activity that focuses on the different types of responses that can be conveyed to patients. Suggested Reading Chapter 5; Communication Skills in Pharmacy Practice Week 6 Lecture/Discussion Topics (Obj # 1, 6, 7) Communication in medication safety Laboratory Learning Experiences Review of medical communication scenarios o Students will participate in a pharmacy interview/counseling “fishbowl” experience
Image of page 4

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Suggested Reading Chapter 9; Communication Skills in Pharmacy Practice Week 7 Midterm exam: weeks 1-6 (open-ended question format) Laboratory Learning Experiences Patient counseling role play activity on cough/cold/allergy Week 8 Lecture/Discussion Topics (Obj # 2, 3) Conflict and barriers to communication Laboratory Learning Experiences Standardized patient practical #1 Suggested Reading Chapter 4;
Image of page 5
Image of page 6
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern