Random audits 3 structural and reporting changes

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Random Audits 3. Structural and Reporting Changes Create an Office of Credentialing, Compliance and Privacy (OCCP) Independent, Reports to Privacy Comm. of BOD Promote organizational transparency Evaluate ChoicePoint’s effectiveness in: Client screening Verification of credentials Compliance with regulatory standards Protection of data Procedural adequacy in privacy protection Advisory authority for regulatory changes 5. Selected Clients-$15 million. Eliminate Small Businesses. Private Investigators. Remove SSN & DL # YAHOO IN CHINA Shi Tao Case 2004 1989 pro-democracy protest Document 11 Maintain stability Abstain from coverage Shi Tao shares secret government information with foreign nation Chinese police request Yahoo to release Tao’s user account activities Shi Tao convicted and sentenced (2005) Yahoo was not prepared to deal with human rights issues in China Non-conducive business model in China Privacy laws, standards, and regulations in China Directional leadership/CEO changes Issues with Chinese Laws and Regulations- Terms of Service Shi Tao Incident Alien Tort Claims Act Problem Diagnosis-Non-conducive business model in China, Privacy laws, standards, and regulations in China, Directional leadership/CEO changes Same Terms of Service-Every country has different laws and regulations
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Should have separate TOS for each country Server Location-Was not able to refuse information because the server was located in mainland China, Handling of Shi Tao-US managers and attorneys advised to hand over information. Hoped that the matter would quickly pass unnoticed Action Plan-Goals-Be prepared for human rights issues. Maintain and gain market share. Increase shareholder value 0 – 6 months-Damage control Moving servers Legal team Terms of service Maintain current customer base and market share Shi Tao incident 6 months – 1 year-Leverage Partnership with Alibaba Group $2.5 billion in 2005 (40% Stake) B2B: alibaba.com C2C: taobao.com – ebay Classified: koubei.com, being merged into taobao. Yahoo China: email, search, contents. Collaborate between Alibaba businesses with Yahoo brand around the world. Continue Human Right Support Every Human Has Right campaign Generate positive publication. Not doing so will only damage Yahoo’s image. Risks and Responses. Servers outside the mainland China. Google and MSN. Different perception by Chinese government. Promote Human Rights. Friction between Alibaba and Yahoo. Different perception by Chinese government. Admitting to Shi Tao incident. Increased bad public perception. Opens up company to lawsuits IT Value Equation Identification+Conversion+realization=value IT Doesn’t Add Value By Itself….People, Information and Processes add the value Conflict Between Business and IT Business hates when IT is overly bureaucratic and control oriented. Consists of condescending Techies who don’t listen. Is reactive rather than proactive. Proposes “deluxe” when “good enough” will do. Doesn’t deliver on Time. Doesn’t understand the true needs of the business. Doesn’t support innovation.
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