Clarifies how od process will proceed done at the

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Clarifies how OD process will proceed, done at the beginning before work Goal is to make decisions on how to carry out OD process, get buy in Contracts are not legal or binding Can be informal and formal, written or verbal
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Organizational Development and Change MGT 611 Developing a Contract Mutual Expectations -client and consultant agree to basic services that will be provided What will success look like? Example: lower turnover, absenteeism Time and Resources -how much energy, time, people, money will be committed to project Distinguish between necessary/nice to have for the intervention
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Organizational Development and Change MGT 611 Developing a Contract Ground Rules -how the client and consultant will work together Establish parameters such as confidentiality How decisions will be made-consultant or Manager or collaboration Organizational politics play a role-must gain clarity around information sharing, sensitive information
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Organizational Development and Change MGT 611 Developing a Contract Possible Personal Process Issues Client may feel vulnerable since issues will be exposed. Request for help may be perceived as inadequacy. Don’t feel like they can control the outcome OD Consultant-may loose objectivity, agree to unreasonable deadlines, also may become defensive .
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Organizational Development and Change MGT 611 Case Study- Developing a Contract
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Case Study Who should be included?
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Case Study What are the potential issues?
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Organizational Development and Change MGT 611 Next Class: Chapters 4, 5, 6 Exam #1 Chapters 1-3 (first thing) Short essay-concepts, theories, etc. True and False Multiple Choice
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