12. A(n) ______ is a resource or capability controlled by or available to a firm that gives it anadvantage relative to its competitors in meeting the needs of the customers it serves.
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13. A(n) _______ is a limitation or deficiency in one or more of a firm's resources orcapabilities relative to its competitors that creates a disadvantage in effectively meetingcustomer needs.
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14. Consider e-Pixels, a company that produces miniature digital video cameras that featureeasy downloads and uplinks to computers. Which of the following represents a potentialstrength for the firm?
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15. According to a SWOT analysis diagram, what strategy does Cell 1 support?A. AggressiveB. TurnaroundC. DefensiveD. Diversification
16. The cells on the bottom of the SWOT diagram are both characterized by:
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Strategic Management#Pascasarjana Undiknas#Prof.GSD#Test - Chapter 6#Page3