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17)Steve, a hotel general manager, has had great success using MBO. Hannah, his district manager, has found that his employees are highly motivated, and she believes that this is the case because in using MBO, Steve ____.
UNLV – MGT 301 – CHAPTER 5 NOTES18)MBO works by objectives moving through the organization; that is, top managers set general organizational objectives, which are translated into divisional objectives, which are translated into departmental objectives. The hierarchy ends in individual objectives set by each employee. This is an example of MBO working as objectives ______ through the organization.19)When utilizing SMART goals or MBO, deadlines can help you keep your eye on the ______ while simultaneously paying attention to ____20)John, the owner of a lawn care service, likes to meet with his employees six monthsafter their yearly evaluation to discuss how they are progressing on suggestions on and plans to improve their yearly job evaluation. At this point, by comparing the six-month results with the past evaluation, John is in the ______ steps of the planning/control cycle.6) Exam Questions1)Developing a comprehensive program for long-term success is the focus of ____.2) To provide direction and momentum, encourage new ideas, and develop a sustainable competitive advantage are reasons why an organization should adopt _____.3) Instructor Services is a technology company that offers many IT services in highly populated southern Ohio. Services and products include computer training, support, monitoring, repair, network design, virus removal, and software upgrades. It even sells refurbished computers. The source of Instructor Services' strategic position is _____.
UNLV – MGT 301 – CHAPTER 5 NOTES4)With small businesses in very competitive industries, small differences in performance may affect that company's survival. So in this case, it is worth the effort to implement _______.5)One report reads that big companies, such as Amazon, Google, or Apple, "are no longer content simply to enhance part of your life. The new strategy is to build a device, sell it to consumers, and then ____."