MANAGEMENT
Challenges_In_Managing_Virtual_Teams.pdf

To be involved and on top of everything that happens

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to be involved and on top of everything that happens, this is when they become the bureaucratic bottle-neck that is more of an impediment than a help. Having an open and positive attitude that focuses on opportunities and solutions rather than on blaming and excuses is important as is the avoidance of continually finding reasons why the virtual team is a mistake and should be changed. Effective leaders in any group should focus on results rather than on processes, and by using effective communication, both formally and informally, they will give their groups a significant advantage in the accomplishment of their goals. Finally, good managers in any setting know how and when to delegate, and how to follow-up with feedback and support to make certain that the work is being performed as it should (Cascio, 1999). For virtual teams to succeed, commitment for virtual work must start at the top of the organization and touch and include all members and all levels of the organization. It is a commitment that will and should touch everyone whether they are on the team or not. This type of change will impact the culture of the whole organization and will affect the way work is conceptualized, designed, supervised, and recognized. The most important aspect of the virtual team any team in fact is communication. Team members must be able to be in touch with one another through CMC, telephone, and occasional FtF meetings. Likewise, all members must be able to communicate with their supervisors and managers in a timely manner as well. Good communication is a necessary but not sufficient condition for team success; there are many other things that must happen as well. The team members must be aware of and share the goals for the group, and see how those goals relate to the mission and vision of the organization. Since experience has clearly demonstrated that diversity is a very positive factor in group effectiveness, putting together appropriately diverse teams, managing them effectively, and helping them learn how to work together productively is a major management challenge, but one that will yield positive results. However, the more diverse the team the more challenging the communication and the more difficult they are to manage. Helping team members get to know each other on a personal level is clearly an advantage to helping the team work together effectively, and once again, occasional FtF meetings can help this happen. Probably the most important element of the effective virtual team is the fundamental notion that trust and respect are assumed, not earned (Web Worker Daily, 2006). Team members, supervisors, leaders, and managers must create and support a culture that encourages openness, trust, and respect. This will provide a foundation upon which all elements of team effectiveness can be built and supported (Nydegger, 2009).
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  • Spring '17
  • Ma
  • Virtual team, Journal of Business & Economics Research

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