10 what approach largely ignores functional concerns

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10: What approach largely ignores functional concerns A Business process management �� B Balanced scorecard �� C Aligning Process measures �� D Financial measure �� E An internal business measure �� 11: The SCOR has five attributes except A reliability �� B responsiveness �� C flexibility �� D professional �� E assets �� 12: Process management process consist four major sub- processes except A Plan Work �� B Align process �� C Organise Work �� D Communicate �� E Control Work ��
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13: Who achieve the output specified, directly or indirectly, with a real customer or with a downstream customer process A Knowledge worker �� B Task Worker �� C Process manager �� D Process sponsor �� E Senior manager �� 14: The achievement of an organisation's objectives through the improvement, management and control of essential business processes by Jeston and Nelis is what A Business Process Management �� B Business Process Architecture �� C ERP system �� D Porter s value chain �� E PESTEL analysis �� 15: In SWOT analysis, which of the following are internal analyses A Strengths �� B
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