BUSN
BUSN369 APA_6th_template_Guerrero_M2-1.docx

Accenture serves the worlds largest organizations the

Info icon This preview shows pages 17–20. Sign up to view the full content.

Accenture serves the world's largest organizations, the Global 2000. These global clients operate at a large magnitude, and they need business partners to scale. For example, a typical systems integration project may require putting 50 consultants on site, in addition to another 50 developers off site. Very few firms possess the ability to operate at this level, which generates pricing power for those handful of firms. 17
Image of page 17

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

Accenture has a very broad offering of services from strategy consulting to business process outsourcing and can offer clients a one-stop shop for business transformation. Only IBM and CapGemini have the broad scope of services that is comparable to Accenture that can develop a business solution through to implementation, with industry expertise, business process, technology and back-office functions. Accenture’s scale and broad range of services allow them the latitude to develop a premium value-based pricing policy [Bha18]. Pricing policies are somewhat flexible due to the client diversification and brand loyalty from premium clients. Global Operations and Supply Chain “Operations management refers to the management of the direct resources that are involved in the production system of a business organization.” [Gas142] Further, when one or more production system direct resources originate from, or located in, multiple countries, it is called global operations management. In the service industry, these productions systems are procurement, logistics, and research and development. Accenture has a global operations management system that involves all three areas of productions systems. Accenture’s global procurement involves the recruitment of talent and expertise which is accomplished through hiring the best people and making strategic acquisitions. Accenture’s logistics is complex and involves implementing efficiencies across the businesses entire supply chain Accenture’s extensive delivery system encompasses 53 delivery centers worldwide which enable the company to assemble integrated teams that provide high- quality and cost-effective solutions for clients [Acc17]. Figure 5 depicts Accenture’s delivery 18 Figure 5
Image of page 18
system, which is one of the world’s largest networks for a wide array of services in system integration, application outsourcing, infrastructure outsourcing and business process outsourcing. Accenture’s global delivery model enables the use of scalable resources from around the world, opening the door for standardized processes, industry expertise, cost advantages, foreign language fluency, proximity to clients, and time zone advantages to deliver high-quality solutions [Acc17]. Research and Development is conducted in Accenture Labs, located in seven key research hubs around the world: Silicon Valley, CA; Sophia Antipolis, France; Arlington, Virginia; Beijing, China; Bangalore, India; He, Israel and Dublin, Ireland. Accenture’s R&D labs work in concert with a network of approximately 400 innovation centers located in 92 cities and 35 countries globally to deliver cutting edge research and solutions to clients [Acc181].
Image of page 19

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

Image of page 20
This is the end of the preview. Sign up to access the rest of the document.
  • Fall '16
  • Vanessa Moses
  • Andersen Consulting, Accenture Consulting, Accenture Digital, Accenture Technology, Accenture Labs

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern