The ability to retain and recruit qualified personnel

the ability to retain and recruit qualified personnel;
 the ability to maintain our reputation and promote our brand;
 the ability to increase market share and control expenses;
 technological changes;
 the timely development and acceptance of our new products and services and the perceived overall value of these
products and services by users;
 acquisitions, including the ability to integrate acquired businesses successfully, and divestitures, including the
ability to sell non-core assets;
 the adverse resolution of litigation, regulatory proceedings, and other contingencies; and
 other unforeseen or unexpected events and our success at managing these and the risks involved in the foregoing.
The foregoing list of important factors is not exclusive.