CHAPTER 4.ppt

This can happen if working from a computer screen

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during this process. This can happen if working from a computer screen removed from the area where prescriptions are received, unless specific efforts are made to avoid being overheard. Risk management would identify that when a patient is collecting his/her prescription the pharmacist should ask the patient to state his/her address.
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Data recording must be accurate While it is critical that pharmacists document interventions and advice, commentary must be factually accurate and free from any accusation of innuendo or slander. With the advent of advanced services, recording templates must direct the nature of information gathered by pharmacists. In addition, confirmation of the length of time for which records will be kept must be included in the process of collecting data.
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Storage of data must be secure Pharmacists are obliged to make sure personal data is not accessible to anyone other than employees (who will have signed confidentiality clauses) or to others involved in the patient’s care. As with any organisation, pharmacies must ensure that back-up disks, laptops, fax rolls, printer ribbons, video tapes and all forms of CCTV must be destroyed appropriately before being included in regular waste.
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Relations between pharmacist and patient Pharmacist must: • treat each patient with respect from meaning individual approach showing no preference or dislike; • have psychological communication skills to be able to achieve confidence and mutual understanding between him and the patient; • to act openly, honestly and objectively, without using in personal or their institution’s benefit lack of information and ignorance of the patient about drugs and medical products, not to place pressure on the patient (in whatever form) for their purchase.
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Relationships between pharmacist and doctor Pharmacist as a specialist of this sphere shall: • inform the doctor about drugs and medical products, their availability, distinctions of pharmacotherapy and use of analogues; • provide the doctor with complete information about the new preventive and diagnostic drugs and medical products; • require from the physician to precisely follow the established regulations of writing drugs prescriptions; • detect errors in drugs prescription and discuss them with the doctor.
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Relationships between pharmacist and his colleagues Pharmacist must build relationships with colleagues based on mutual respect, trust, abide by professional ethics. Pharmacist should create and maintain favorable moral and psychological climate in the team. Pharmacist must criticize incompetence and unprofessional actions of colleagues that may harm health of the population.
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Pharmacist and scientific progress Pharmacist must raise his professional level and skills.
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  • Fall '19
  • Pharmacology, Pharmaceutical Information, pharmacist’s primary responsibility

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