Briefly outline monitoring and evaluation activities: (1) periodic checking to ensure implementation is on track to meet audience requirements
and organisational goals,and (2) post-implementation evaluation activities to determine the success of the communications plan against original
purpose and objectives.
Goal/objective
/milestone
Measure/KPI
When measured?How
often?
Method
(for example,
feedback questionnaire,
monitoring of social media
responses, focus groups,
analytics, business results)
Approval (HR General Manager)

RTO Provider: 91153 - CRICOS Code: 02672K
BSBLDR401 Innovation and Business Skills Council Ltd,1
st
Edition Version 4,2015
Page 22 of 72
greenwichcollege.
edu.au
Appendix 3: Legislation, regulations, standards and codes
See the access details of various legislations, regulations, standards and codes applicable to JKL Industries below.
1.
Privacy Act 1988:
2.
Fair Work Act 2009:
3.
Environment Protection and Biodiversity Conservation Act 1999:
4.
General guide for industrial lift trucks:
-
guide.pdf
5.
State environment legislations: -
management/Environmental-legislation-licences-and-permits
6.
Work Health and Safety Act 2011:
7.
Competition and Consumer Act 2010:
8.
Rental, hiring and real estate services industry fact sheet: -
Start/Develop-your-business-plans/Industry-research/Rental-Hiring-and-Real-Estate-Services-Industry-
Fact-Sheet
9.
Retail and wholesale trade industry fact sheet: -
Start/Develop-your-business-plans/Industry-research/Retail-and-Wholesale-Trade-Industry-Fact-Sheets
10.
Product safety rules and standards: -
goods-and-services/Selling-goods/Product-safety-rules-and-standards

RTO Provider: 91153 - CRICOS Code: 02672K
BSBLDR401 Innovation and Business Skills Council Ltd,1
st
Edition Version 4,2015
Page 23 of 72
greenwichcollege.
edu.au
Simulated Business: JKL Industries
Business and strategic planning FY 2014
–
2015
Mission
JKL Industries is an Australian-owned company selling forklifts, small trucks and spare parts to industry. We deliver
value to customers and investors through our highly trained, motivated, and expert workforce.
Vision
JKL Industries believes in developing and unlocking the potential of its people to allow the company to become the
leading supplier of forklifts, small, medium and large trucks in Australia.
Company values
performance excellence
value for investors, customers and employees
personal and professional development
diversity
sustainability.

RTO Provider: 91153 - CRICOS Code: 02672K
BSBLDR401 Innovation and Business Skills Council Ltd,1
st
Edition Version 4,2015
Page 24 of 72
greenwichcollege.
edu.au
Strategic planning
Goals
Strategic objectives

