5 motivation if we fix the responsibility of

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5) Motivation: If we fix the responsibility of achieving quality with each individual in the organization with proper motivation techniques, there will not be any problem in producing the designed quality products. 6) Materials: Selection of proper materials to meet the desired tolerance limit is also an important consideration. Quality attributes like, surface finish, strength, diameter etc., can be obtained by proper selection of material. 7) Machines and mechanization: In order to have quality products which will lead to higher productivity of any organization, we need to use advanced machines and mechanize various operations. 8) Modern information methods: The modern information methods help in storing and retrieving needed data for manufacturing, marketing and servicing. 9) Mounting product requirements: Product diversification to meet customers taste leads to intricacy in design, manufacturing and quality standards.
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242 Hence, companies should plan adequate system to tackle all these requirements. The process through which the standards are established and met with standards is called control. This process consists of observing our activity performance, comparing the performance with some standard and then taking action if the observed performance is significantly too different from the standards. The control process involves a universal sequence of steps as follows: 1) Choose the control object 2) Choose a unit of measure 3) Set the standard value 4) Choose a sensing device which can measure 5) Measure actual performance 6) Interpret the difference between actual and standard 7) Taking action. 20.3.4 NEED FOR CONTROLLING QUALITY In the absence of quality, the following will result: 1. No yardstick for comparing the quality of goods/services. 2. Difficulty in maintaining consistency in quality. 3. Dissatisfied customers due to increased maintenance and operating costs of products/services. 4. Increased rework cost while manufacturing products/providing services. 5. Reduced life time of the products/services. 6. Reduced flexibility with respect to usage of standard spare parts. Hence, controlling quality is an essential activity. 20.3.5 TYPES OF QUALITY CONTROL QC is not a function of any single department or a person. It is the primary responsibility of any supervisor to turn out work of acceptable quality. Quality control can be divided into three main sub-areas, those are: 1. Off-line quality control, 2. Statistical process control, and 3. Acceptance sampling plans. 1. Off-line quality control: Its procedure deal with measures to select and choose controllable product and process parameters in such a way that the deviation between the product or process output and the standard will be minimized. Much of this task is accomplished through product and process design.
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