Workflow Policy Component Column Name of the workflow policy component column

Workflow policy component column name of the workflow

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Workflow Policy Component Column Name of the workflow policy component column, within the specified workflow policy component, with which this assignment attribute column is associated. Workflow Policy Object Name of the workflow policy object with which the assignment attribute column is associated. When an assignment object is selected, the workflow policy object defaults to this selection.
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Basic Configuration for Siebel Assignment Manager Process of Creating Assignment Criteria for Use in Assignment Rules Siebel Assignment Manager Administration Guide Version 8.1, Rev. A 141 An assignment criteria can consist of one or more assignment attributes, such as the criteria Account City, Account State, and Account Country. These assignment attributes are grouped as assignment criteria. In this case, a single criterion, called a composite criterion, includes three assignment attributes. To add or change drop-down fields that define assignment criteria in an assignment rule, define or modify assignment criteria. Assignment criteria attributes enumerate assignment attributes for the assignment criteria. The Criteria list column in an assignment criteria record specifies the assignment criteria that is tested for a match against one or more attributes of the assignment object or candidate. For example, in an assignment criteria that determines whether the state is California, the assignment item would be State, Home State, or Account State, and the value California (CA) would be specified in a child value record. When you click the drop-down arrow button in the Criteria list column for an assignment rule, a picklist appears for selection of an assignment criteria. The picklist lists the available assignment criteria (assignment criteria object definitions in the repository). When you select an assignment criteria, its name is stored in the Criteria Name field in the current Assignment Rule business component record. This task is a step in “Process of Creating Assignment Criteria for Use in Assignment Rules” on page 134 . NOTE: When enabling the standard assignment attributes and criteria to be skill-based, create the new assignment criteria and assignment attributes (based on the existing predefined ones), and set them for skill-based assignment. To create assignment criteria 1 Start Siebel Tools. 2 In the Object Explorer, select the Assignment Criteria object. 3 Lock the project for the object by choosing Tools, then Lock Project (or Alt+L). The pencil icon appears in the W field to indicate the project for the object is locked. 4 In the Assignment Criteria window, choose Edit, then New Record, and set values in the appropriate fields. a In the Name field, type the name of the new assignment criteria. b In the Project field, select the Assignment project.
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  • Summer '16
  • Oracle
  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

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