employee who registers visitors has ready access to a security "panic" button. In case of emergency, a phone call may not possible. Determine how emergency information will be communicated to employees (e.g., intercom system). Identify a meeting location according to the nature of the emergency. Determine alternative means of egress and take steps to ensure that employees are not directed into a violent situation. Consider additional physical barriers such as bullet-resistant glass, deep service counters or pass through windows. Consider in-car video surveillance cameras and global positioning systems for employees with mobile offices. Ensure clear visibility of service and cash register areas by installing convex mirrors. Employ adequate numbers of workers (adequate staffing). Recommend a restraining order if appropriate. Offer security escorts to employees between parking and work areas.
Encourage a change in routine. Perpetrators are successful partially because they know when and where to find the victim. Advise the employee to vary routes taken to and from work. Offer to adjust the employee's work schedule or relocate the workstation. Evaluate door handle mechanisms for security. Consider combination door pads, crash bars that can only be opened from the inside, locks that unlock when the knob is turned on the inside to escape but which are secured on the outside, or locking mechanisms that have a knob on the inside, but not on the outside. Reference [PDF]WORKPLACE VIOLENCE: 10 TIPS FOR A PROACTIVE …
- Summer '17