APUNTS Operations Tema 3 &.docx

Access to cheaper financial resources normally banks

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Access to cheaper financial resources: normally banks perceive that if they sell massively it’s easy to them to return money. Quality: “ Make a Great Product or Deliver a Great Service” Design and process (no defects) define the quality of a product or service. Deliver a great product or a great service.
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- Design of the product itself: type of machinery, type of personnel, innovation technology, … - Quality systems: actions to guarantee that there are no defects in the product. Delivery Speed: “ Make the Product or Deliver the Service Quickly” In certain industrial sectors, the capability to deliver a product more rapidly than competitors can be crucial. Delivery Reliability: “ Deliver It When Promised” Capability of the company to deliver the product or service on time or even before delivery term. Coping with changes in demand: “ Change its volume”. Capability of a company to respond to an important increase or decrease of demand. Smaller companies are more prepared to face this type of changing demand. Flexibility and New Product Introduction Speed: “ Change it” Capability of a company to offer a wide range of products to customers. Analysis of “time to market”, time that passed from the first day of the extraction of the material to the day when the product is sold. Benefits: more profits, strong position in the market, … Other Product criteria: “ Support it” - Technical support: from our suppliers.
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