Rita is happy with other KPIs Quoc Tuyen Tran Number of potential customers

Rita is happy with other kpis quoc tuyen tran number

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Rita is happy with other KPIs Quoc Tuyen Tran Number of potential customers Financial Figures of different types of expenses Manager and Pink decided that we will measure potential customers amount via numbers of response from brochures e Quoc and Pink agreed on possible expenses basing on amount of potential customers plus 5% extra. Thi Thanh Binh Tran Budget for food preparation and process % in total expenses for training/ coaching staffs Manager and Tran agreed on the budget basing the amount of potential customers plus 5% Manager and Tran agreed to provide 2 days of training and 1 day of role play scenarios and problem solving. Thi Ngoc Ha Hoang Budget for marketing/ PR % customer satisfaction Manager and Hoang agreed to spend 10% of total expense for marketing and PR for event Hoang is happy to get feed back from customer prior event day via face book. 4) Risk analysis Risk management is the process of analysing and evaluating factors, which may occur that adversely affect the results of the project. Risk management is very important for the project because it outlines the circumstances we might encounter in the future. From there, we take timely action to control the situation. Besides, risk management helps us look at our work comprehensively, minimizing errors. Risk Risk likelihood Risk impact Controls Monitoring Timelines Responsible KPI not likely Project failed Consider and check Check employee work Every 2 weeks Project manager /var/filecabinet/temp/converter_assets/3d/99/3d99961d8c602677ea44796f389cbee1fa8146c6.docx/var/filecabinet/temp/converter_assets/3d/99/3d99961d8c6026 77ea44796f389cbee1fa8146c6.docx Page 12 of 26
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accurate waste of time regularly Correct KPI plan Not enough KPI likely Project have shortcomings, delays, failures Give supplementary KPI Complete KPI Check employee work plan Every 2 weeks Project manager Poor performan ce Almost certain The results are not as expected Give feedback Regular meeting Provide training Check training process/materials Every week Event manager Perform tasks and informatio n provide too late Almost certain Omission of information and work Work is not effective Delay our process Make a time frame Remind staff due date Warning Keep track of member task to make sure they can finish on time Every week Event manager No communica tions Medium Work is not effective Lack of Accountability Lowered Morale Give feedback Regular meeting Improve internal net working Demonstrate commitment to change Check to make sure audience needs are being met Every day Every one /var/filecabinet/temp/converter_assets/3d/99/3d99961d8c602677ea44796f389cbee1fa8146c6.docx/var/filecabinet/temp/converter_assets/3d/99/3d99961d8c6026 77ea44796f389cbee1fa8146c6.docx Page 13 of 26
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Training is poor likely Poor performance Check training process Check training material Seek to make better training Every week Specialist Low hygiene and food safety likely Food poisoning Specialist consulting Check hygiene and food safety Specialist /var/filecabinet/temp/converter_assets/3d/99/3d99961d8c602677ea44796f389cbee1fa8146c6.docx/var/filecabinet/temp/converter_assets/3d/99/3d99961d8c6026 77ea44796f389cbee1fa8146c6.docx Page 14 of 26
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