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Rita is happy with other KPIsQuoc Tuyen TranNumber of potential customersFinancial Figures of different types of expensesManager and Pink decided that we will measure potential customers amount via numbers of response from brochures eQuoc and Pink agreed on possible expenses basing on amount of potential customers plus 5% extra.Thi Thanh Binh TranBudget for food preparation and process% in total expenses for training/ coaching staffsManager and Tran agreed on the budget basing the amount of potential customers plus 5%Manager and Tran agreed to provide 2 days of training and 1 day of role play scenarios and problem solving.Thi Ngoc Ha HoangBudget for marketing/ PR% customer satisfactionManager and Hoang agreed to spend 10% of total expense for marketing and PR for eventHoang is happy to get feed back from customer prior event day via face book.4)Risk analysisRisk management is the process of analysing and evaluating factors, which may occur that adversely affect the results of the project. Risk management is very important for the project because it outlines the circumstances we might encounter in the future. From there, we take timely action to control the situation. Besides, risk management helps us look at our work comprehensively, minimizing errors.RiskRisk likelihoodRisk impactControlsMonitoringTimelinesResponsibleKPI not likelyProject failedConsider and check Check employee work Every 2 weeksProject manager/var/filecabinet/temp/converter_assets/3d/99/3d99961d8c602677ea44796f389cbee1fa8146c6.docx/var/filecabinet/temp/converter_assets/3d/99/3d99961d8c602677ea44796f389cbee1fa8146c6.docxPage 12 of 26
accuratewaste of timeregularlyCorrect KPIplanNot enoughKPIlikelyProject have shortcomings, delays, failuresGive supplementary KPIComplete KPICheck employee work planEvery 2 weeksProject managerPoor performanceAlmost certainThe results are not as expectedGive feedbackRegular meeting Provide trainingCheck training process/materialsEvery weekEvent managerPerform tasks and information provide too lateAlmost certainOmission of information and workWork is not effectiveDelay our processMake a time frameRemind staff due dateWarningKeep track of member task to make sure they can finish on timeEvery weekEvent managerNo communicationsMediumWork is not effectiveLack of AccountabilityLowered MoraleGive feedbackRegular meeting Improve internal net workingDemonstrate commitment tochangeCheck to make sure audience needs are being metEvery dayEvery one/var/filecabinet/temp/converter_assets/3d/99/3d99961d8c602677ea44796f389cbee1fa8146c6.docx/var/filecabinet/temp/converter_assets/3d/99/3d99961d8c602677ea44796f389cbee1fa8146c6.docxPage 13 of 26
Training is poorlikelyPoor performanceCheck training processCheck training materialSeek to make better trainingEvery weekSpecialistLow hygiene and food safetylikelyFood poisoningSpecialist consultingCheck hygiene and foodsafetySpecialist/var/filecabinet/temp/converter_assets/3d/99/3d99961d8c602677ea44796f389cbee1fa8146c6.docx/var/filecabinet/temp/converter_assets/3d/99/3d99961d8c602677ea44796f389cbee1fa8146c6.docxPage 14 of 26