instances where I finished the return and told the client that he or she was going to receive a refund, and they literally laughed at me. For many people, they are in so much debt to the IRS that every refund they receive is immediately seized. It was also interesting to notice how distrustful many people were of “the establishment.” I received many comments similar to above, where I told the client they would get a refund and they would respond “no way the IRS lets me get my hands on that,” or something else along those lines. It was clear from these comments that these people had been unjustly treated by the government in the past, and
maintain a distrust based on that experience. As someone who has never had a particularly negative interaction with the government or IRS, it was eye-opening to see what opinions different type of people have about our government. Finally, a large benefit of the Vita program was how much it helped me learn about tax. Sitting in a classroom memorizing tax laws and doing practice problems is all well and good, and certainly necessary. However, the real learning happens when you’re in the field, sitting at a computer with a client actually applying your learning. It was important for me to appear knowledgeable to my clients, so that they would trust my advice and be less skeptical about how their return was filed. Therefore, I tried to avoid looking through my materials too much throughout the process. This means I had to really know my stuff, so I made sure to review items
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- Spring '14
- Accounting, Taxation in the United States, The Return, financial struggles, vita program, East End Library