11.5 Improve the navigation function
Dell should improve the navigation functions. Dell website should provide clear
visual message. This will help to save users time especially when users click the wrong
web page of the website. Users can get correct information they want faster if the website
provides clear visual information. Therefore, it will help to save users’ time and attract
more customers’ attention or may retain customer loyalty.
12) Conclusion
In conclusion, Dell website can be considered as one of the successful e-commerce
website. The major types of E-commerce of Dell website are Business-to-Business (B2B)
and Business-to-Consumer (B2C). It is because Dell web page consists of sales of goods
and services to general public. At the same time, Dell website provides goods and
services to other business not only to the individual, such as recruiting new member,
credit sales, and market research. Many people think more successful of Dell is the web
page sale the products, provide services, software, etc. Dell webpage will introduce new
product or promotion by using images and videos to attract people to spend time to view
the products.
When order the products, Dell will send the detail information to the users account.
Dell web page shows out the products detail information and attentive to provide the
installation service to the buyer. Buyers can make installation by making payment on
every month if they purchase the product with Dell Company. At the same time, Dell web
page also list out about products delivery time in order for buyer to do prepare about
when, when, and how to receive the product.
Dell web page also provides training course and career in order to let the member
upgrade themselves. They also feel they can follow the fashion and will not out of
fashion and contact to the world. Customers can search for more information about Dell’s
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products by using Dell website. All of the company wish to provide products that will
fulfill the needs of customers especially Dell. Therefore, Dell provides many different
ways to display their products and information for customers. The way of the company to
promote their products is very important as it will determine whether customers buy their
products or not.
13 ) Reference
Baisya, M. (2013
，
feb 20). Associate Consultant at Oracle. Retrieved June 20,2014,
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bluesheetcurtain (April 2005). Dell's Direct Business Model. Retrieved June 20,2014,
from 's-Direct-Business-Model-51913.html
com, U. e. (2003). The Business Models Used By Dell Information Technology Essay
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more:
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models-used-by-dell-information-technology-essay.php#ixzz35NZAYvUj.
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June19
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2014, from -
business-models-used-by-dell-information-technology-essay.php
com, U. e. (2003). Case study of dell computers ecommerce. Retrieved June16,2014,
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computers-ecommerce-information-technology.php
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