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11.5 Improve the navigation functionDell should improve the navigation functions. Dell website should provide clearvisual message. This will help to save users time especially when users click the wrongweb page of the website. Users can get correct information they want faster if the websiteprovides clear visual information. Therefore, it will help to save users’ time and attractmore customers’ attention or may retain customer loyalty.12) Conclusion In conclusion, Dell website can be considered as one of the successful e-commercewebsite. The major types of E-commerce of Dell website are Business-to-Business (B2B)and Business-to-Consumer (B2C). It is because Dell web page consists of sales of goodsand services to general public. At the same time, Dell website provides goods andservices to other business not only to the individual, such as recruiting new member,credit sales, and market research. Many people think more successful of Dell is the webpage sale the products, provide services, software, etc. Dell webpage will introduce newproduct or promotion by using images and videos to attract people to spend time to viewthe products.When order the products, Dell will send the detail information to the users account.Dell web page shows out the products detail information and attentive to provide theinstallation service to the buyer. Buyers can make installation by making payment onevery month if they purchase the product with Dell Company. At the same time, Dell webpage also list out about products delivery time in order for buyer to do prepare aboutwhen, when, and how to receive the product.Dell web page also provides training course and career in order to let the memberupgrade themselves. They also feel they can follow the fashion and will not out offashion and contact to the world. Customers can search for more information about Dell’s19
BB218 INTERNET IN PRACTICEproducts by using Dell website. All of the company wish to provide products that willfulfill the needs of customers especially Dell. Therefore, Dell provides many differentways to display their products and information for customers. The way of the company topromote their products is very important as it will determine whether customers buy theirproducts or not. 13 ) Reference Baisya, M. (2013， feb 20). Associate Consultant at Oracle. Retrieved June 20,2014,from bluesheetcurtain (April 2005). Dell's Direct Business Model. Retrieved June 20,2014,from 's-Direct-Business-Model-51913.html com, U. e. (2003). The Business Models Used By Dell Information Technology EssayReadmore:-models-used-by-dell-information-technology-essay.php#ixzz35NZAYvUj.RetrievedJune19，2014, from -business-models-used-by-dell-information-technology-essay.php com, U. e. (2003). Case study of dell computers ecommerce. Retrieved June16,2014,from-computers-ecommerce-information-technology.php 20