Lack of leadership.Insufficient knowledge reservoir. Business opportunitiesGrowth OpportunitiesLearn new skillsExercise our creativityBusiness threatsLack of Stakeholder EngagementMismanaged ChangeLack of Attention to People's Concerns & Well-beingManagement decisionsClearly define the change and align it to business goals.Determine impacts and those affected.Develop a communication strategy.Imagine that a graphic design company has found that they are only delivering 70% of customer projects on time; that customer satisfaction is low and that a competitor has started trading on the same business park, targeting the same customer base. What changes might arise from this set of circumstances?1.Develop Customer Service Communities.2.Offer Proactive Customer Service.3.Study Complaints and Compliments.4.Treat Customers Like You Would Want to Be Treated.5.Personalize.6.Hold Daily Stand Up Meetings with your Team.7.Provide Multichannel Support.· Why is it important to review and prioritise change requirements or opportunities with relevant managers and specialists?Help to improve our business.· Imagine that you are consulting with a group of managers about proposed new changes in manufacturing processes to improve productivity and reduce waste. Draw up an agenda for a meeting with this group at which you wish to consult them about the proposed changes and their priorities.
TOPICPREPARATIONPROPOSED PROCESSNew changes in manufacturing processesDiscus ideas and what could be changed. GM and teamImprove productivityReview the options, new ideasGM and teamReduce wasteReview the options, new ideasGM and team· Imagine that you are briefing a contractor to support you to identify opportunities for a major change in your organisation. What key points would you wish to include in this conversation?I would like to know how it changes organization'sstrategies, processes, procedures, technologies, and culture.