Lack of leadership Insufficient knowledge reservoir Business opportunities

Lack of leadership insufficient knowledge reservoir

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Lack of leadership. Insufficient knowledge reservoir. Business opportunities Growth Opportunities Learn new skills Exercise our creativity Business threats Lack of Stakeholder Engagement Mismanaged Change Lack of Attention to People's Concerns & Well-being Management decisions Clearly define the change and align it to business goals. Determine impacts and those affected. Develop a communication strategy. Imagine that a graphic design company has found that they are only delivering 70% of customer projects on time; that customer satisfaction is low and that a competitor has started trading on the same business park, targeting the same customer base. What changes might arise from this set of circumstances? 1. Develop Customer Service Communities. 2. Offer Proactive Customer Service. 3. Study Complaints and Compliments. 4. Treat Customers Like You Would Want to Be Treated. 5. Personalize. 6. Hold Daily Stand Up Meetings with your Team. 7. Provide Multichannel Support. · Why is it important to review and prioritise change requirements or opportunities with relevant managers and specialists? Help to improve our business. · Imagine that you are consulting with a group of managers about proposed new changes in manufacturing processes to improve productivity and reduce waste. Draw up an agenda for a meeting with this group at which you wish to consult them about the proposed changes and their priorities .
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TOPIC PREPARATION PROPOSED PROCESS New changes in manufacturing processes Discus ideas and what could be changed. GM and team Improve productivity Review the options, new ideas GM and team Reduce waste Review the options, new ideas GM and team · Imagine that you are briefing a contractor to support you to identify opportunities for a major change in your organisation. What key points would you wish to include in this conversation? I would like to know how it changes organization's strategies, processes, procedures, technologies, and culture.
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