Moreover it helps to understand the current situation

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Moreover, it helps to understand the current situation in this area, showing the relation between leaders and followers. There are three main areas that were addressed, to varying extents, by each respondent. These areas can be named as support, leadership quality, and delegating, and are illustrated in Table 5. Subcategory of mentions Topics Support 22 General support, support from senior managers, support from colleagues, support from middle level managers Leadership quality 23 General traits, senior managers Delegating 5 Delegating by senior managers, delegating by middle level managers Table 5. Leadership traits explained. The first category here, support, was mentioned by every respondent. The most common context was connected to general help and support, and ability to get it when needed. However, the opinions of the respondents were divided almost equally. More than half of the respondent stated that this kind of support was available by their request, while the rest of the sample was not getting it when needed. The second largest group here is related to support from senior managers. This topic was mentioned five times, and all the responses were positive. Respondents felt that they got all the support needed from the top of the organization. Moreover, people used this word in order to describe the support that they drew from colleagues and managers. Majority of the responses were positive; that shows that both employees and middle level managers are friendly and ready to help when their help is needed. The second category, which is referred to as leadership quality, is the collection of features, both personal and professional, that respondents thought of as important for leaders. 10 out of 22 comments were addressed towards general qualities that people thought of as important for every level of management. These traits include: proactiveness, professional and managerial education, openness to communication, ability to work in teams, ability to take decisions, ability to understand the depth of the situation. Another distinctive issue that was mentioned during the interviews
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38 concernedsenior management of the organization. People expressed desire to see their leader being strategic, helpful, attentive, educated professionally, aware of professional nuances, transparent, and consistent. Some of the responses contained an expressed desire to have a sharper senior management, i.e. someone who can govern processes. The last category is delegating. It refers to giving part of your own responsibilities away, thereby lessening own involvement in planning, control of details, and goal clarification (Northouse, 2013, p. 102). This topic was mentioned by half of the respondents. However, in some cases this phenomenon was referred to as delegation by senior managers; in other cases it was addressed from person‟s own perspective.
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