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Your supervisor has approved your suggestion and has provided you with a list of theessential information you need to include for this project with the following details:ASSESSMENT INSTRUCTIONS1.You are required to provide a comprehensive list of information about yourestablishment (this could be for example a specific Hotel or a facility as instructedby your teacher or trainer). Information needs to include:Hours of operationTimes for the service of food and beveragesAccess for guests with a disabilityProvisions for children and customer with special diets requestsFacilities for guests’ useInformation of all departments and department headsStandard information related to bookings, prices, guest policiesAll information related to WHS procedures for guests’ safety and security.Assessment TaskSITXCCS002 Provide visitor informationPage 6of 13
2.Identify all information related to the points listed below and list this informationusing the headings for each point. It is essential that you provide relevant, up-to-date flyers to support your information, as typically provided by businesses ortourist information offices: Local transport options including major connections from and to transport linkslike airports, regional cities etc.Local attractions and eventsGeneral visitor facilities and their hours of operation, including:a)shopping locationsb)currency exchangesc)post officesd) banks e)emergency servicesSpecific shopping details, including local marketsRestaurants, cafés and other dining venuesServices such as:a) hairdressersb) doctorsc)dentistsd) pharmaciese)travel agenciesTheatres and entertainment venuesSporting facilitiesTours, local outings and trips including the relevant health and safety aspects which are associated with these activities (grade of difficulty, hiking boots required, sunscreen etc.)Travelling routesAccess to and daily information for weather conditions.There are many transport public options to travel around the city.Trams stop ( 5 minutes walk) this tram has a directly connection with Southern Crosswhere customers can take skybus which is bus service via internationals airports (Tullamarine and Avalon)Southern Cross has the train station with many lines to travel around Melbourne and directly connection with Melbourne Central where customers can find shops and international restaurants. Around this zone people can find different services as medical services, spa services or pharmacies, all these on Swanston Street which located next to Melbourne central and there is a tram line which is connected whit flinders Street Station Close to flinders Station people can find many cultural options as museums, theatresAssessment TaskSITXCCS002 Provide visitor informationPage 7of 13
and one of the principal attractions in Melbourne, The National Gallery of Victoria, they offer events during whole year. If customers are looking for outdoor activities there are many agencies which are