parameter has a default setting of TRUE for Batch Assignment Interactive

Parameter has a default setting of true for batch

This preview shows page 250 - 252 out of 314 pages.

parameter has a default setting of TRUE for Batch Assignment, Interactive Assignment (Assignment Manager), and implicitly Dynamic Assignment (Workflow Monitor Agent). When this parameter value is TRUE, transactions with no change to the assignment primary or teams are not routed to mobile users. To change the LogTxnChgOnly parameter for dynamic assignment, use the following steps. This procedure requires configuration in Siebel Tools. For more information about this parameter, see “Modifying the Siebel Assignment Manager Component Parameters” on page 199 . To route assignments to mobiles users by changing the LogTxnChgOnly parameter 1 Stop the Workflow Monitor Agent processing the assignment policies. 2 Start Siebel Tools. For more information about proper Siebel Tools configuration procedures, see Configuring Siebel Business Applications . 3 In the Object Explorer, select the Workflow Policy Program, and then select Assignment Request (In Process). 4 Drill down on Workflow Policy Program Arguments in the Object Explorer, and select the LogTxnChgOnly parameter. 5 Change the value to TRUE or FALSE. If TRUE, transactions with no change to the assignment primary or teams are not routed to mobile users. 6 Check in the project to the server. 7 Restart the Workflow Monitor Agent. NOTE: You do not need to recompile the siebel.srf file.
Image of page 250
Advanced Siebel Assignment Manager Configuration Stopping Assignment of the Default Organization Siebel Assignment Manager Administration Guide Version 8.1, Rev. A 251 Stopping Assignment of the Default Organization If you want to override the assignment of all organizations to an assignment object, you must remove the assignment property Org Primary Column from a selected assignment object. The default value is set to BU_ID. After this value is set to NULL, Assignment Manager does not assign any organization to the assignment object. The following procedure details this configuration. The Account assignment object is used as an example. To stop assignment of the default organization to the Account assignment object 1 Start Siebel Tools, and select the appropriate project. 2 In the Object Explorer, expand Workflow Policy Object. 3 Select Assignment Object. 4 Select the Account Record. 5 In the Properties Window, find the property called Org Primary Column. 6 Delete the value for this property. (The default value is BU_ID.) After the assignment object is modified, various server administration procedures must be run to make sure your configurations are recognized by Assignment Manager. If you are using Batch Assignment, start a new task. If you are using Dynamic Assignment, stop and restart the Workflow Monitor Agent. If you are using Interactive Assignment, stop and restart the Assignment Manager server component.
Image of page 251
Image of page 252

You've reached the end of your free preview.

Want to read all 314 pages?

  • Summer '16
  • Oracle
  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Ask Expert Tutors You can ask You can ask ( soon) You can ask (will expire )
Answers in as fast as 15 minutes